Legal

CabRow

CabRow Service User Privacy Statement

Effective Date: 07.07.2017

CabRow collects information about you when you use CabRow mobile applications, websites, and services (collectively, the “Services”) and through other interactions and communications you have with CabRow. If you reside in Bangladesh, the Services are provided by CabRow and its Bangladesh affiliates (collectively “CabRow”), and this Privacy Statement applies to information collected and used by CabRow. If you reside outside of the Bangladesh, the Services are provided by CabRow, and this Privacy Statement applies to information collected and used by CabRow (CabRow are referred to herein collectively as “CabRow” or “we”).

CabRow Scope and Application

This Privacy Statement (“Statement") applies to persons anywhere in the world who use CabRow apps or Services to request transportation, delivery, or other on-demand services (“Users”). This Statement does not apply to information CabRow collect from or about drivers, partner transportation companies, or any other persons who use the CabRow platform under license (collectively “Drivers”). If you interact with the Services as both a User(Passenger) and a Driver, the respective privacy statements apply to your different interactions.

Information Collection by CabRow

Information You Provide to CabRow

CabRow collect information from you provide directly to CabRow, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with CabRow. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (on-demand services), service notes, and other information you choose to provide.

Information CabRow Collect Through Your Use of CabRow Services

When you use CabRow Services, CabRow collect information about you in the following general categories:

Important Information about CabRow Platform Permissions

Most mobile phone platforms (Android, iOS, Windows, BlackBerry) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. Android devices will notify you of the permissions that the CabRow app seeks before you first use the app, and your use of the app constitutes your consent. The iOS platform will alert you the first time the CabRow app wants permission to access certain types of data and will let you consent (or not consent) to that request. To learn about the platform-level permissions that the app seeks, please visit CabRow new Android Permissions page and iOS Permissions page. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions CabRow request will change over time, so CabRow has created these pages to serve as authoritative and up-to-date resources for CabRow users.

Information CabRow Collect From Other Sources

CabRow may also receive information from other sources and combine that with information CabRow collect through CabRow Services. For example:

Use of Information

CabRow may use the information CabRow collect about you to:

CabRow may transfer the information described in this Statement to, and process and store it in, Bangladesh and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, CabRow will take appropriate measures to protect your personal information in accordance with this Statement.

Sharing of Information

CabRow may share the information collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through CabRow Services

CabRow may share your information:

Other Important Sharing

CabRow may share your information:

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on CabRow Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Analytics and Advertising Services Provided by Others

CabRow may allow others to provide audience measurement and analytics services for CabRow, to serve advertisements on CabRow behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit CabRow sites and use CabRow Services, as well as when you visit other online sites and services. For more information about these technologies and service providers, please refer to CabRow Cookies Statement.

Your Choices

Account Information

You may correct your account information at any time by logging into your online or in-app account. If you wish to delete your account, please log into your CabRow account at https://www.cabrow.com/ or in the app, and the follow the directions in this link or “Delete my CabRow Account” under the “Account and Payment” option. Please note that in some cases CabRow may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if CabRow believe you have committed fraud or violated CabRow Terms of Use, CabRow may seek to resolve the issue before deleting your information.

Access Rights

CabRow will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

Location Information

CabRow request permission for CabRow app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of CabRow Services. Additionally, disabling CabRow app’s collection of precise location from your device will not limit CabRow ability to collect your trip location information from a Driver's device nor CabRow ability to derive approximate location from your IP address.

Contact Information

CabRow may also seek permission fo CabRow app’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device. The Android platform does not provide such a setting.

Promotional Communications

You may opt out of receiving promotional messages from CabRow by following the instructions in those messages. If you opt out, CabRow may still send you non-promotional communications, such as those about your account, about Services you have requested, or CabRow ongoing business relations.

Cookies and Advertising

Please refer to CabRow Cookie Statement for more information about your choices around cookies and related technologies.

Changes to the Statement

CabRow may change this Statement from time to time. If CabRow make significant changes in the way CabRow treat your personal information, or to the Statement, CabRow will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. CabRow encourage you to periodically review the Statement for the latest information on CabRow privacy practices.

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